Ethics in the Digital Workplace: Social Media, AI and Responsible Technology Use Questions

Question 1

Define digital workplace ethics.

Accepted Answer

Digital workplace ethics means using digital tools responsibly while protecting privacy, ensuring honesty, maintaining respect and following security and legal rules.

Question 2

What is phishing?

Accepted Answer

Phishing is a fraudulent attempt to steal information (like passwords/OTPs) using fake emails, messages or websites.

Question 3

Define AI ethics.

Accepted Answer

AI ethics refers to principles that ensure AI is used fairly, safely, transparently, and with privacy and accountability.

Question 4

What is plagiarism?

Accepted Answer

Plagiarism is presenting someone else’s work/content as your own without proper credit.

Question 5

Mention one responsible social media practice for professionals.

Accepted Answer

One practice is not sharing confidential information and verifying facts before posting (any one).

Question 6

What is AI bias?

Accepted Answer

AI bias is unfair or discriminatory outcomes caused by biased data, design or use of AI systems.

Question 7

Write any three do’s of social media ethics for professionals.

Accepted Answer

Do’s of social media ethics include:

1) Verify facts before sharing to avoid misinformation.
2) Use respectful language and maintain professionalism.
3) Respect copyright and give credit to sources.

(Any three points can be written.)

Question 8

Write any three don’ts on social media for professionals.

Accepted Answer

Don’ts on social media include:

1) Do not share confidential company/client information.
2) Do not post abusive, hateful or harassing content.
3) Do not spread rumors or unverified news.

(Any three points can be written.)

Question 9

Explain any three principles of responsible AI.

Accepted Answer

Principles of responsible AI include:

1) Fairness: avoid discrimination and bias.
2) Transparency: decisions should be explainable where possible.
3) Accountability: humans remain responsible for outcomes of AI use.

(Any three principles can be written.)

Question 10

Write any three cybersecurity best practices at workplace.

Accepted Answer

Cybersecurity best practices include:

1) Use strong passwords and enable multi-factor authentication.
2) Do not share OTPs, passwords or access keys; lock your screen.
3) Be alert to phishing emails and report suspicious messages.

(Any three practices can be written.)

Question 11

Mention any three common digital ethical issues in workplaces.

Accepted Answer

Common digital ethical issues include:

1) Data leakage and unauthorized sharing.
2) Plagiarism/copyright violation and pirated software use.
3) Cyberbullying/harassment and misinformation.

(Any three issues can be written.)

Question 12

Write any three steps to follow when a data breach is suspected.

Accepted Answer

When a data breach is suspected:

1) Contain the issue (limit access, disconnect affected device if needed).
2) Document facts (what happened, when, evidence).
3) Report immediately through proper channel (IT/security/manager) and cooperate.

(Any three steps can be written.)

Question 13

Explain social media ethics for professionals. Use a do’s/don’ts table.

Accepted Answer

Social media ethics for professionals means using online platforms responsibly so that one’s behavior does not harm the organization, clients or society. A professional must remember that online posts can spread quickly, stay permanently, and can affect reputation and trust.

Key ethical responsibilities include protecting confidentiality, avoiding misinformation, respecting others, and following workplace policy.

| Do’s | Don’ts |
|---|---|
| verify facts before posting | spread rumors or unverified news |
| maintain respectful tone | use abusive language or harass |
| respect copyright and credit sources | plagiarize content |
| protect confidentiality and privacy | share client/company confidential details |

For example, an employee should never post screenshots of internal emails, customer details or confidential meetings. Similarly, forwarding unverified news can create panic and damage the organization’s image.

Thus, ethical social media behavior protects trust, prevents legal issues and maintains professional reputation.

Question 14

Describe responsible technology use in the digital workplace with a checklist table and flowchart.

Accepted Answer

Responsible technology use means using digital tools ethically and safely while protecting privacy, security and organizational interests. This includes safe handling of data, professional communication, and careful use of AI tools.

A responsible technology-use checklist:

| Area | Ethical practice |
|---|---|
| Data | collect minimum data; protect confidentiality |
| Security | strong passwords, MFA, beware phishing |
| AI tools | verify outputs; avoid bias; keep humans accountable |
| Communication | be respectful; avoid misinformation |
| Compliance | use licensed software; follow policy and law |

If an incident occurs, follow a clear reporting flow:

```mermaid
flowchart LR
  A[Notice incident] --> B[Contain/stop further harm]
  B --> C[Document facts & evidence]
  C --> D[Report to IT/manager/ethics]
  D --> E[Investigation & corrective action]
  E --> F[Prevention and learning]
```

Therefore, responsible technology use reduces risk of data leaks, cybercrime and unethical conduct, and builds a safe digital work culture.

Question 15

Write a detailed note on AI ethics: risks (bias, privacy) and how professionals can ensure responsible AI use.

Accepted Answer

AI tools can improve speed and efficiency, but they also create ethical risks such as bias, privacy violation and lack of accountability. Responsible AI use is necessary to protect fairness and trust.

Major ethical risks:

1) **Bias and discrimination**: If training data is biased, AI may unfairly reject candidates or discriminate in decisions.
2) **Privacy risks**: Sensitive personal or company data can be exposed if shared with unsafe systems or if AI models store/learn from it.
3) **Opacity**: AI decisions may be hard to explain, making it difficult to justify outcomes.
4) **Over-reliance**: Blindly trusting AI can cause errors and unfair decisions.

How professionals can ensure responsible AI use:

| Risk | Ethical control |
|---|---|
| Bias | test outcomes; use diverse data; human review |
| Privacy | do not upload confidential data; follow consent and policy |
| Opacity | demand explainability where possible; document decisions |
| Over-reliance | verify outputs; keep final accountability with humans |

Professionals should treat AI outputs as support, not final truth, and should document the reason for decisions. They must follow organizational policy, protect data confidentiality and ensure fairness.

Thus, responsible AI use balances innovation with ethics by reducing harm, protecting rights and keeping human accountability.

Ethics in the Digital Workplace: Social Media, AI and Responsible Technology Use

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